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SMS | Texting Privacy Statement

Canoochee EMC ("we", "us", or "our") is committed to protecting your privacy.

This Privacy Policy outlines how we collect, use, and protect the information provided through our SMS service.

1. Information Collection and Use

When you opt into our SMS service, we collect your phone number, which is provided voluntarily. We do not purchase or auto-generate phone numbers. The number you provide is used exclusively to send SMS notifications regarding account or service alerts and notices. These messages are general and do not include any personal information.

2. Opt-In Consent

By opting in, you consent to receive SMS messages from Canoochee EMC. Your phone number will only be used to deliver the messages described in this Privacy Policy and will not be shared or used for any other purposes.

3. Opt-Out

You can opt out of receiving SMS messages at any time. To stop receiving messages, simply reply with the word "STOP" to any SMS message you receive. After sending "STOP," you will no longer receive messages from Canoochee EMC.  Additional words that will also cause a mobile number to become un-subscribed are: QUIT, END, CANCEL, UNSUBSCRIBE

4. No Third-Party Sharing

Canoochee EMC will never sell, rent, or share your opt in status, phone number or any other information with third parties for marketing purposes. Your information will only be used as necessary to provide the SMS service you have requested and will not be shared with other organizations or parties.

5. No Message Storage

We do not store the content of SMS messages sent. Messages are sent solely for the purpose of delivering payment reminders or notifications of past due electric service bills. Once sent, these messages are not retained by Canoochee EMC.

6. Compliance

This Privacy Policy complies with all applicable privacy laws and guidelines, including the CTIA (Cellular Telecommunications and Internet Association) standards. Our SMS service is used exclusively for service-related activities and remains in full compliance with all relevant regulations.

7. Contact Us

If you have any questions about this Privacy Policy or our SMS services, please contact us at:

Canoochee EMC

Email:   support@canoocheeemc.com          

Phone:  800-342-0134

Dated        June 25, 2025

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We are Canoochee EMC and we are working for you, our members.

Contact Us

Canoochee EMC

Po Box 487

Reidsville, GA  30453

You may also call us at 912-557-4391

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  • Contact Us
  • Statement of Non-Discrimination

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©2025 Canoochee EMC. Lighting Up a little piece of the South.

  • About Us
    • Annual Meeting of Members
    • Board of Directors
    • Canoochee EMC Bylaws
    • Message from New CEO Michael Wasson
    • New Member Welcome
    • SMS | Texting Privacy Statement
    • Service Territory and Board Districts
    • Canoochee EMC: 1938 to Today
    • Statement of Non-Discrimination
    • About Touchstone Energy
    • The Seven Cooperative Principles
    • Careers
      • Equal Employment Opportunity Policy Statement
      • Equal Employment Opportunity is The Law
      • Pay Transparency Non-Discrimination Provision
      • Right of Way Groundman - Reidsville
    • Privacy Statement
    • Service Rules
  • Member Services
    • Apply for Service
    • GATE CARD
    • Navigating EVs: Home Charging
    • Rate Adjustment 2024
    • Rooftop Solar Assessment
    • What is a Power Cost Adjustment?
    • Solar Energy
      • 10 Steps Before Installing Solar
      • Solar Agreement - Distributed Generation Agreement
    • Service Fees
    • Prepay Metering
    • Phone Scams
    • Georgia Agricultural Tax Exemption
    • Electric Vehicle Chargers for your Home
    • Canoochee EMC Apps & App Support
  • Community
    • CEMC Foundation Scholarship
    • Operation Round UP
      • CEMC Foundation Application for an Organization
      • CEMC Foundation Application for an Individual
    • CEMC Foundation Linemen Scholarship
    • Walter Harrison Scholarship
    • Co-op Connections Savings
    • Washington Youth Tour 2024
  • Safety
    • Safety Quiz
    • How to Prepare for Hurricane Season
    • Electrical Safety Checklist
    • Storm Center
  • Contact Us
  • Capital Credits